Privacy Policy

This is the Privacy Policy for Hydroid, Inc., hereinafter referred to as ‘Hydroid’.

This Policy sets out how Hydroid uses and protects any personal data that you provide to Hydroid (including personal data provided through the website www.hydroid.com). We are committed to protecting your personal data and only using it for legitimate purposes.

Hydroid retains personal data about individuals and companies who express an interest in Hydroid’s products and services. Hydroid does not, and will never, share personal data with third party companies.
 

How we collect data and what we do with it

Hydroid maintains a record of your name and email address as a minimum. Other data can include company name, company address and telephone number. All personal data is obtained directly from the individual to whom it relates with their knowledge and consent.

Personal information is also retained in the interest of contract performance or pre-contract solicitation efforts at the request of the individual.

The data we gather is obtained by Hydroid with your consent as a result of your direct contact with us via one of the following means:

  • Sending an enquiry to sales@hydroid.com or via the contact form on our website
  • Engaging in pre-contract discussion and/or placing an order with Hydroid
  • Calling our office and giving your contact details over the phone
  • Meeting us at an industry exhibition or event
  • Visiting our office in person

Holding your data allows us to respond to sales enquiries and keep you up to date with Hydroid.
 

How we protect and store your data

Your information is only available to authorized personnel within Hydroid.

Your information is held on Hydroid’s Salesforce.com platform. All data is encrypted in transit, and the platform has advanced threat protection.
 

Your rights

You have rights regarding your personal data. This includes seeing the data that we hold on you and updating your information. You can request a copy of your information that we store, or ask for it to be deleted, by contacting sales@hydroid.com.